Call centres are still booming in the Philippines, which leads to more career opportunities and is now being targeted by a lot of people, especially fresh graduates making a huge step in the corporate world. Most people think working as a call centre agent is an easy take. They usually think it’s not labour-intensive and often referred to as a dead-end job. This is not entirely true. The truth is, they need to undergo a thorough screening process and there are a lot of benefits you can get. Apart from good compensation, they impose career advancement for individuals.
So before you decide to apply, here are some of the things you need to consider:
- Make a deep research on the company
- Just like in any job application, it is advisable to know more about the company and position you are applying for. It’s always a plus point if you know something about the company and their expertise. This only shows that you are interested to work for them. For example, if you are applying for sales, make sure you know the products or services they are offering. This can help you during the question and answer portion of the interview.
- Be prepared with the questions that the interviewer may ask you
- One way to prepare for a job interview is to have an interview simulation with your friends or even yourself. You don’t necessarily need to have someone sit in front of you, although it would be better. Just try to picture out some of the questions that you think they will ask you. Be articulate and professional at all times.
- Keep calm and wear your best clothes
- In order to be the perfect package in front of your interviewer, you need to look at your best as well. It is always better to look presentable at all times. This can also boost your confidence. Dress up well and formally as much as possible and always keep your composure during the interview process. As every young professional would say, “your resume is just a detail printed on a sheet of paper. It’s how you present yourself and prove you can be more than that.”
Applying for call centres in the Philippines is not that easy. Just follow these simple steps and you will be on the right track.
